Warning

We use our own cookies and those of third parties for improving your browsing experience, and offering you content and adverts which are relevant to you. If you continue browsing we shall understand that you accept our Cookies policy.

Accept

Legal Notice

  • 1. Introduction

    The purpose of this document is to regulate the rules of use and safeguard the protection of the users of Rafaelhoteles.com, property of RAFAELHOTELES, S.A.U. (hereinafter, RAFAELHOTELES).

    Rafaelhoteles Data

    Rafaelhoteles S.A.U.

    Company registered in the Mercantile Registry of Madrid

    Volume 2329, Folio 79, Sheet M-40.969

    Address: C/Ayala, 3 - 28001 Madrid

    CIF: A-80239007

    E-mail: rafaelhoteles@rafaelhoteles.com

    Tel: +34 91 539 90 21

    Fax: +34 91 539 90 22

    The terms "You" and "User" are used here to refer to all individuals and/or entities that access this website for any reason.

    Through Rafaelhoteles.com and its other official websites, RAFAELHOTELES makes available information and services related to our hotels such as online room reservations, image gallery, customer service, job listing and various constantly evolving developments (hereinafter services).

    The use of the page and/or its services will imply the full acceptance without reservations, and the validity, of each and every one of the General Conditions included in the latest updated version of these rules of use, so that the user should be aware of the importance of reading them each time they visit Rafaelhoteles.com.

    The access and/or use of certain services offered to users (from now on the user) on Rafaelhoteles.com may be subject to certain conditions that, depending on the cases, replace, modify and/or complete these rules of use, so that the user must read and accept said conditions prior to accessing and/or using said services and content.

     

    2. Use of the Rafaelhoteles.com website and services

    2.1 The user agrees to use the website Rafaelhoteles.com and those services made available through it, in accordance with the law, morality, best practices and public order, as well as with the provisions of these rules of use. As a result, you undertake not to use the Rafaelhoteles.com page or services for purposes or effects that are unlawful and/or contrary to the provisions of these Rules of Use, which are harmful to the rights and/or interests of third parties or that may damage the Rafaelhoteles.com page or prevent its normal use, or the services accessible through them in any way.

    2.2 RAFAELHOTELES may, for greater agility in the operation of Rafaelhoteles.com and for the benefit of users, unilaterally modify the services provided or any substantial aspect of this page, or operating conditions, techniques and use of Rafaelhoteles.com services at any time and without notice.

     

    3. Processing of personal data

    We may collect your personal data, especially when you: make a reservation through our website, subscribe to our newsletter and/or send us your CV.

    Your personal data will be processed by RAFAELHOTELES, for the purposes and during the periods described in our Privacy Policy.

    In accordance with data protection regulations, you will have the right to exercise the rights contained in our Privacy Policy by sending a message to that end, along with a copy of your identity document, to the following address:

    Calle Ayala, nº3, 28001-Madrid

    For any additional information regarding the processing of your personal data, please consult our Privacy Policy.

     

    4. Cookies

    Cookies are small files that are stored on your device while browsing the website (information on pages consulted, date and time of access, etc.) (hereinafter "Cookies").

    For additional information about the use of cookies, please consult our Cookies Policy here.

     

    5. Right to Modify the Rules of Use

    RAFAELHOTELES reserves the right to unilaterally modify, without prior notice, any of the terms and conditions of these Rules of Use in the terms and conditions it deems appropriate, informing users of the modifications made on www.rafaelhoteles.com

     

    6. Intellectual Property and Copyright

    All the information contained on http://www.rafaelhoteles.com/, its graphic design and the language code, is protected by copyright or other intellectual property protection rights. The distribution, modification, transfer, public communication, reproductions or any other act of part or all of the information published on http://www.rafaelhoteles.com/ is not permitted, notwithstanding what is stated in these rules of use, without prior authorisation from RAFAELHOTELES. Any type of reproduction or copy, distribution or publication of the content of the information published on http://www.rafaelhoteles.com/ without previous and written authorisation of RAFAELHOTELES is prohibited. Authorisation for reproduction can be requested at the email address rafaelhoteles@rafaelhoteles.com.

     

    7. Hyperlinks

    7.1 In the event that http://www.rafaelhoteles.com/ links to advertisements or websites of third parties, RAFAELHOTELES does not undertake to control and does not control, approve or endorse the services, content, data, files, products and any kind of material existing on the website or websites of third parties in a preceding nature. Therefore, RAFAELHOTELES will not respond, under any circumstance, to the legality of the contents of said page/s, which is the exclusive responsibility of the third party, including but not limited to the respect of the legality, morality, best practices and public order of the contents, as well as that those do not harm any rights of third parties. The existence of a hyperlink does not presuppose a relationship of any kind between RAFAELHOTELES and the owner of the website on which it is placed.

    7.2 Those users or third parties who intend to establish a hyperlink with the page http://www.rafaelhoteles.com/ must guarantee that the hyperlink only allows access to the pages or services of the page http: //www.rafaelhoteles.com/, but does not perform, without limitation, content reproduction, deep-links, browsers, make inaccurate or incorrect statements about the contents or the website of http://www.rafaelhoteles.com/. Except for those signs that are part of the hyperlink, the user will guarantee that the website in which the hyperlink is established will not contain trademarks, trade names, store signs, names, logos, slogans or any other distinctive sign belonging to RAFAELHOTELES.

     

    8. Exclusion of guarantees and responsibility

    8.1 Rafaelhoteles does not guarantee the reliability, availability or continuity of the operation of its website or the products or services made available to the user, so it excludes any liability for damages and/or losses of any nature that may be due to the lack of availability, reliability or continuity of its website or its services, although it would try to facilitate technical assistance to the affected party as far as possible.

    8.2 Rafaelhoteles is not obliged to control and does not control, approve or endorse the services, content, data, files, products and any kind of material existing on the website or websites of third parties in a preceding nature. Therefore, RAFAELHOTELES will not respond, under any circumstance, to the legality of the contents of its page/s, which is the exclusive responsibility of third parties, including but not limited to the respect of the legality, morality, best practices and public order of the contents, as well as that those do not harm any rights of third parties.

    8.3 Rafaelhoteles does not undertake to control and does not control, nor does it guarantee the reliability, availability or continuity of the operation of the products or services made available to the user by third parties hosted outside of http://www.rafaelhoteles.com/, so it excludes any responsibility for damages and/or losses of any nature that may be due to lack of availability, reliability or continuity of its website or its services. The user will be liable for damages and/or losses of any nature that RAFAELHOTELES may suffer as a result of non-compliance by the user, the law or any of the general conditions contained in this agreement.

     

    9. Safeguarding the Rules of Use

    These Rules of Use annul and replace any previous Rules that may exist with the same purpose between the parties. 10. Applicable Law and Jurisdiction These rules of use will be governed and interpreted in accordance with the laws of Spain and will be subject to the jurisdiction of the Courts that sets the applicable legislation at all times for consumers and users.

     

    10. Applicable Law and Jurisdiction

    These rules of use will be governed and interpreted in accordance with the laws of Spain and will be subject to the jurisdiction of the Courts that sets the applicable legislation at all times for consumers and users.