Legal Notice

1. Introduction

This document aims to regulate the rules of use and safeguard the protection of users of Rafaelhoteles.com, owned by H71 HOTELS S.L.U. (hereinafter, RAFAELHOTELES).

Rafaelhoteles Details

  • H71 HOTELS S.L.U.

  • Commercial Registry: Company registered in the Commercial Registry of Madrid (Volume 41766, Folio 61, Sheet 739808)

  • Registered office: Calle Méndez Álvaro, 30, 28045 Madrid

  • Tax ID (NIF): B05334115

  • Email: rafaelhoteles@rafaelhoteles.com

  • Tel: +34 914 688 100

The terms “You” and “User” are used here to refer to all individuals and/or entities that for any reason access this website.RAFAELHOTELES makes available through Rafaelhoteles.com and its other official websites, information and services related to our hotels such as online room bookings, image gallery, Customer Service, Job Board and various promotions in continuous evolution (hereinafter the services).The use of the website and/or its services implies full and unreserved acceptance and validity of each and every one of the General Conditions contained in the latest updated version of these Rules of Use, so the user must be aware of the importance of reading them every time they visit Rafaelhoteles.com. Access and/or use of certain services offered to users (hereinafter the user) on Rafaelhoteles.com may be subject to certain conditions which, depending on the case, replace, modify and/or supplement these Rules of Use, so the user, prior to accessing and/or using said services and content, must read and accept said conditions.

2. Use of the Rafaelhoteles.com website and services

  • The user undertakes to use the Rafaelhoteles.com website and those services made available to them through it, in accordance with the law, morality, good customs and public order, as well as with the provisions of these Rules of Use. Consequently, they are obliged not to use the Rafaelhoteles.com website or services for unlawful purposes or effects and/or contrary to what is established in these Rules of Use, harmful to the rights and/or interests of third parties or which in any way may damage the Rafaelhoteles.com website or prevent its normal use, or of the services accessible through it.

  • RAFAELHOTELES may, for greater agility in the operation of Rafaelhoteles.com and for the benefit of users, unilaterally modify, at any time and without prior notice, the services provided or any substantial aspect of this website, or the operational, technical and use conditions of the Rafaelhoteles.com services.

3. Processing of personal data

We may collect personal data about you, especially when you:

  • make a reservation through our website,

  • subscribe to our newsletter and/or

  • send us your CV.

Your personal data will be processed by RAFAELHOTELES, for the purposes and for the periods described in our Privacy Policy.In accordance with data protection regulations, you will have the right to exercise the rights set out in our Privacy Policy by sending a message to that effect together with a copy of your identity document, to the following address:

  • Calle Méndez Álvaro, 30, 28045 Madrid

For any additional information regarding the processing of your personal data, please consult our Privacy Policy.

4. Cookies

Cookies are small files that are stored on your device while you browse the Website (information about pages visited, date and time of access, etc.) (hereinafter “Cookies”). For additional information on the use of cookies, please consult our Cookie Policy.

5. Right to Modify the Rules of Use

RAFAELHOTELES reserves the right to unilaterally modify, without prior notice, any of the terms and conditions of these Rules of Use, on the terms and conditions it deems appropriate, informing users of the modifications made through www.rafaelhoteles.com

6. Intellectual Property and Copyright

All information contained on http://www.rafaelhoteles.com/, its graphic design and language code, are protected by copyright or other intellectual property protection rights. Without prejudice to the provisions of these rules of use, distribution, modification, assignment, public communication, reproductions or any other act of part or all of the information published on http://www.rafaelhoteles.com/ are not permitted without prior authorisation from RAFAELHOTELES. Any reproduction or copy, distribution or publication, of any kind, of the content of the information published on http://www.rafaelhoteles.com/ without prior written authorisation from RAFAELHOTELES is prohibited. Authorisation for reproduction may be requested at the email address rafaelhoteles@rafaelhoteles.com.

7. Hyperlinks

  • In the event that http://www.rafaelhoteles.com/ refers through links to advertising or third-party websites, RAFAELHOTELES is not obliged to control and does not control in advance, approve or make its own the services, content, data, files, products and any kind of material existing on the third-party website or pages, therefore RAFAELHOTELES shall not, under any circumstances, be liable for the legality of the content of said website(s), with the third party being solely responsible, by way of example but not limitation, for compliance with legality, morality, good customs and public order, of the content, as well as that they do not infringe any third-party rights. The existence of a hyperlink does not imply any kind of relationship between RAFAELHOTELES and the owner of the website on which it is established.

  • Those users or third parties who intend to establish a hyperlink with the page http://www.rafaelhoteles.com/ must ensure that the hyperlink only allows access to the pages or services of the page http://www.rafaelhoteles.com/, but does not carry out, by way of example but not limitation, reproduction of content, deep-links, browsers, inaccurate or incorrect statements about the content or the website of http://www.rafaelhoteles.com/. Except for those signs that form part of the hyperlink, the user guarantees that the website on which the hyperlink is established will not contain trademarks, trade names, establishment signs, names, logos, slogans or any type of distinctive sign belonging to RAFAELHOTELES.

8. Exclusion of warranties and liability

  • Rafaelhoteles does not guarantee the reliability, availability or continuity of operation of its website or of the products or services made available to the user, therefore it excludes any liability for damages of any kind that may arise from the lack of availability, reliability or continuity of its website or its services, although it would try to provide, as far as possible, technical assistance to the affected person.

  • Rafaelhoteles is not obliged to control and does not control in advance, approve or make its own the services, content, data, files, products and any kind of material existing on the third-party website or pages, therefore RAFAELHOTELES shall not, under any circumstances, be liable for the legality of the content of its website(s), with the third parties being solely responsible, by way of example but not limitation, for compliance with legality, morality, good customs and public order, of the content, as well as that they do not infringe any third-party rights.

  • Rafaelhoteles is not obliged to control and does not control, nor does it guarantee the reliability, availability or continuity of operation of the products or services made available to the user by third parties hosted outside http://www.rafaelhoteles.com/, therefore it excludes any liability for damages of any kind that may arise from the lack of availability, reliability or continuity of its website or its services.

The user shall be liable for damages of any kind that RAFAELHOTELES may suffer as a result of the user’s breach of the law or any of the general conditions set out in this agreement.

9. Safeguard of the Rules of Use

These Rules of Use supersede and replace any other previous ones that may exist between the parties with the same purpose.

10. Applicable Law and Jurisdiction

These rules of use shall be governed and interpreted in accordance with the Laws of Spain and shall submit to the jurisdiction of the Courts determined by the applicable Legislation at any given time for consumers and users.