Services Directory
Everything you need for a perfect experience
Breakfast Buffet
Start the day off right
A selection for every taste: hot dishes, sweet and savory options, gluten-free alternatives, fresh fruit… A breakfast designed to accompany your pace.
- Located on the 0 floor (Lobby)
- Monday to Friday: 07:00 – 10:30
- Saturdays, Sundays and holidays: 07:00 – 11:00
Azafrán Restaurant
Mediterranean market cuisine
Extensive menu with a variety of dishes available. Or if you prefer, a set menu at lunch and dinner. Ideal for informal meetings or quiet dinners without leaving the hotel.
- Located on the ground floor (Lobby)
- Open every day continuously from 10:30 am to 11:00 pm.
Room Service
Comfort without leaving your room
From your room, dial 4.
Available every day from 7:00 am to 1:00 am.
Minibar
Available in all hotel rooms inside the wardrobe
With the switch in the central position, the minibar remains off. When placed in the low position, it operates at a lower cooling level, while in the high position it offers more intense cooling. You have a variety of products available at the reception.
Events and celebrations
Moments that matter
Corporate events, private meetings or family celebrations in versatile and bright spaces.
Customised menus and dedicated advice.
Gym
Work out at any time of day
Cross-trainer, exercise bike, treadmill…
- Located on the first floor.
- Open 24 hours with your room key.
Reception & Lobby
A spacious, bright space designed to make you feel at ease from the very first minute.
- 24-hour assistance for any queries.
- Wake-up call service.
- From your room, dial 2 to contact reception.
- Check-in time: 3:00 pm, Check-out: 12:00 pm; if you need to extend your departure time, please check availability and prices at reception.
Parking and electric chargers
- 110 parking spaces.
- Price per day: €23 (VAT included)
- 5 electric vehicle chargers. Download the Waylet app and follow the steps.
- Spaces located on floor -1.
- Direct access to the hotel.
Interior garden
An exclusive oasis in the heart of Madrid
Find the perfect balance between elegance and comfort.
- Located on floor 0 (Lobby)
Running Club
Free training sessions for guests
Free training runs every Tuesday and Thursday at 7:20 pm (except in August).
Adapted to all levels, from beginners to advanced runners. You will always be accompanied by a personal trainer.
Other amenities
- Free WiFi: select the RHATOCHA network. Access by social networks or via WIFIPRO with email and password.
- Free safe box with included instructions for easy and secure use.
- Left luggage service: if you arrive early or leave late, store your luggage with us and enjoy the day in Madrid without any burden. Inquire at reception (24h).
- Luggage scale.
- Room calls: dial 0 for external line. International calls: 0 + 00 + country code + number.
- Laundry service: deposit your clothes in the wardrobe bag before 11:00 for same day delivery.
- Airport transfer.
More information at reception
